Text 9-1-1 Call If You Can, Text If You Can’t

Mobile users in Los Angeles County now have the ability to send text messages to
911, giving hearing and speech impaired residents, or those in situations where it is too dangerous to dial 9-1-1, a potentially life saving option. “Call if you can, text if you can’t,”

If you use a wireless phone or other type of mobile device, make sure to do the following in an emergency:-If you can, always contact 9-1-1 by making a voice call, “Call if you can, text if you can’t.”-If you are deaf, hard-of-hearing or speech disabled, and Text to 9-1-1 is not available, use TTY or telecommunications really service, if available.-If you text 9-1-1 and text is not available in your area, you will receive a bounce back message advising text is not available, please make a voice call to 9-1-1.-Location accuracy varies by carrier and should not be relied upon.

Be prepared to give your location.-Text to 9-1-1 service will not be available if the wireless carrier cannot ascertain a location of the device sending the message.-Text to 9-1-1 is not available if you are roaming-A text or data plan is required to place a text to 9-1-1.-Photos and videos cannot be sent to 9-1-1. They cannot be received at the 9-1-1 center at this time.-Text messages should be sent in plain language and not contain popular abbreviations or emojis, which will not be recognized. -Text to 9-1-1 cannot be sent to more than one person. Do not send your text to anyone other than 9-1-1.-Texts must be in English only.


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